Support
How can we help?
Email us and a person will reply, usually within two business days.
support@earnbig.aiCommon questions
Do I have to link my bank account or cards?
No. You pick the cards you carry from our catalog. EarnBig never asks for card numbers or bank logins and never connects to your accounts.
If it isn’t connected, how does it know what I’ve claimed?
You tell it. Mark a credit as claimed, skip it, or leave it open, and EarnBig keeps the score. It takes a tap, and it means nothing sensitive ever leaves your bank.
Which cards and benefits are covered?
Popular premium cards such as Amex Platinum, Amex Gold, Chase Sapphire Reserve and Capital One Venture X, plus FSA balances, employer perks and loyalty programs. The catalog keeps growing.
How do the alerts work?
Turn on notifications and EarnBig nudges you 7, 3 and 1 day before each credit resets, so a monthly credit doesn’t quietly disappear.
What is AIRA?
AIRA is the in-app assistant for your benefits. Ask what’s expiring, how to use a credit, or whether an annual fee is worth it. It is AI, it can be wrong, and it isn’t financial advice.
What does it cost?
EarnBig is free to start. Premium is $9.99 a month after a 14-day free trial, billed through the App Store or Google Play, and you can cancel any time in your store account settings.
Do you sell my data?
No. We don’t sell personal information or share it with data brokers or advertisers. The privacy policy spells out exactly what we collect.
Can I delete my account?
Yes. Profile → Delete Account in the app removes your account and associated data, or email us and we’ll do it for you.
When does it launch?
Soon, on iOS and Android. Join the waitlist and we’ll email you the day it’s live.
To delete your account, use Profile → Delete Account in the app, or email us from the address you signed up with.